Premium Feature

The Accounting Client Portal Your Clients Will Love

Built for CPA firms across the US and Canada. Your team spends hours every week answering status calls, chasing documents, and scheduling meetings. A branded client portal gives your clients self-service access to check filing status, upload documents, send messages, and book appointments — freeing your staff to focus on billable work.

portal.yourfirm.mycpacrm.com
Your Firm Name
RS

Welcome back,

Raj Sharma

Filing Status

Upload Docs

Messages

Appointments

Your Filings

Form 1120 Corporate Return 2025

Sharma & Associates Inc.

In Progress

GST/HST · Sales Tax — Q4 2025

Sharma & Associates Inc.

Filed

1040 / T1 Personal Return 2025

Raj Sharma

Docs Received

Portal Capabilities

Everything Your Clients Need

Reduce phone calls and emails by giving clients self-service access to their information.

CLIENT EXPERIENCE

Filing Status Tracking

Clients see real-time status of their 1040, 1120, 1099, T1, T2, GST/HST, sales tax, and other filings. No more "What's the status of my return?" calls.

Clients calling for updates Self-service status checks
70% fewer status inquiry calls
Saves ~5 hrs/week
CLIENT EXPERIENCE

Secure Document Upload

Stop chasing clients for missing documents via email and phone. Send a secure upload link, and documents land directly in the right client folder — organized by filing type, never lost in an inbox.

Docs lost in email chains Secure upload with tracking
0 documents lost in transit
Saves ~3 hrs/week
SAVES TIME

Secure Messaging

When client communication happens over personal email and phone, important details get lost and other team members have no context. Portal messaging keeps every conversation documented and visible to your whole team.

Scattered personal emails Centralized secure messages
1 thread per client, always accessible
Saves ~2 hrs/week
SAVES TIME

Online Booking

Phone tag to schedule a meeting wastes everyone's time. Clients book appointments based on your team's real-time availability — no back-and-forth emails. Syncs automatically with Google Calendar and Microsoft 365.

Phone tag for every meeting Online self-serve booking
0 back-and-forth emails to book
Saves ~2 hrs/week
CLIENT EXPERIENCE

Your Brand, Your Portal

Customize the portal with your firm's logo, colors, and domain. Clients see your brand, not ours. Professional experience throughout.

Generic third-party tools Your firm's branded portal
100% branded with your identity
Saves ~1 hr/week
ENSURES COMPLIANCE

OTP Secure Login

Your clients' tax data is highly sensitive. OTP-based two-factor authentication ensures only verified clients can access their portal — meeting PIPEDA, CCPA, GLBA, and IRS Publication 4557 security expectations without complicated password policies that frustrate users.

Password-based login risks OTP verification every time
0 password vulnerabilities
Saves ~1 hr/month
BETA

E-Signature Requests

Send documents for signing directly through the portal. Clients sign via a secure link with no login required — complete audit trail and multi-signer support.

Printing, signing, scanning One-click digital signing
$29 /mo — unlimited e-signatures
Saves ~3 hrs/week

For Your Firm

Save Hours Every Week

The client portal eliminates the back-and-forth that consumes your team's time. Clients help themselves, and your staff focuses on what matters.

70%

Fewer Status Inquiry Calls

Clients check their own filing status instead of calling your office

24/7

Client Access

Clients upload documents and check status anytime, not just during office hours

0

Misplaced Documents

Upload links and organized storage mean nothing falls through the cracks

💬

"Since we set up the client portal, status inquiry calls dropped dramatically. Clients just log in and check themselves. Tax season is so much smoother now."

— CPA Firm Owner, North America

📄

"The document upload links are a game-changer. We send a link, clients upload their T-slips and receipts, and everything is organized automatically. No more email attachments."

— Practice Manager, Mississauga

Getting Started

Set Up in Minutes

1

Customize

Add your firm's logo, choose your brand colors, and optionally set up a custom subdomain.

2

Invite Clients

Send portal invitations to clients via email. They set up their secure OTP login in seconds.

3

Go Live

Clients can immediately view filing status, upload documents, message your team, and book appointments.

Give Your Clients a Premium Experience

The client portal is available as a Documents & Portal Pro add-on ($39/mo). Request a demo and see the difference.

Frequently Asked

Common Questions

What is a CPA firm client portal?

A client portal is a secure, branded web area where your clients can upload documents, check the status of their tax filings, send messages to your firm, book appointments, and view or pay invoices — without calling or emailing your team. MyCPACRM's client portal is purpose-built for CPA firms across the US and Canada and reduces inbound phone calls and emails by 50-70%.

Is the MyCPACRM client portal branded with my firm's name?

Yes. Your firm name and logo appear throughout the portal. Clients see your firm, not MyCPACRM. The portal lives on your domain (e.g., portal.yourfirm.com) when configured with a custom subdomain.

Can clients upload documents and check filing status through the portal?

Yes. Clients drag and drop documents directly into the portal, where they're automatically attached to the right filing. They can see real-time status of every active filing — Awaiting Documents, In Progress, In Review, Filed — without contacting your team.

Can clients book appointments and pay invoices through the portal?

Yes. The portal includes a calendar booking widget showing your team's available slots, and Stripe-powered invoice payment in USD (US firms) or CAD (Canadian firms). Clients can pay by credit card, ACH (US), or pre-authorized debit (Canada). Funds settle directly to your firm's bank account.

How does the client portal handle security, PIPEDA, CCPA, and GLBA compliance?

All portal data is encrypted at rest (AES-256) and in transit (TLS 1.3), with role-based access enforced at the database level. Multi-factor authentication available for client accounts. Privacy practices align with PIPEDA in Canada and CCPA / GLBA / IRS Publication 4557 in the US. Data hosted on Microsoft Azure with Canadian and US regional residency options.