New · Custom Forms

Stop Emailing PDFs. Send Forms That Fill Your Records.

Build intake forms, tax organizers and year-end checklists, or start from one of 12 ready-made templates. Clients fill them in from an email link, the client portal or your own website. Answers land on the client, the filing and the step, and file uploads go straight into their documents.

Included in every plan · No per-form fees · No PDFs to chase

From Form to Client Record

The client answers once. Your records stay current.

Your Firm CPA · Secure form

2026 T1 Personal Tax Organizer

Step 2 of 4

Did your address change in 2026?

Yes No

Shown because you answered Yes

New address

42 Maple Street, Brampton, ON L6X 1A1

Dependants (add as many as you need)

Aria · born 2019Dependant 1
+ Add another dependant

Upload your T4 and T5 slips

T4-2026.pdf Uploaded
Saved automatically · Continue later with the same link Next

Forms inbox · Submitted today

Answers ready to apply to the client

Address · on file

17 Oak Ave, Brampton

From the form

42 Maple Street, Brampton

Phone · on file

(905) 555-0142

From the form

(905) 555-0199

SIN

••• ••• 482

Sensitive field

Masked for your role

T4-2026.pdf Saved to client documents
Apply 2 changes Send back with a note

Nothing is written to the client until someone on your team approves it.

How It Works

Build it once. Send it every year.

1

Build or pick a template

Start from a ready-made template or a blank form. Add sections, questions, file uploads and rules in the designer, preview it as the client will see it, then publish.

2

Send it where clients are

Email a private link to one client or up to 2,000 at once, show it in the client portal, or put it on your own website. Tie it to a client, a filing, a filing step or a walk-in.

3

Review and apply

Answers arrive in the Forms inbox. See exactly what would change on the client, apply it with one click, or send the form back for a correction.

12 Ready-Made Templates

Start from a form built for CPA work

Pick a template, change anything you like, and publish it as your firm's own form. Client questions come already linked to the client record.

Onboarding

Personal client onboarding

Onboarding

Business client onboarding

Personal tax

T1 organizer

Personal tax

T1 slips upload

US personal tax

1040 organizer

Corporate

Corporate T2 year end

Sales tax

GST/HST period

Payroll

Payroll new employee

Trusts

T3 trust

Partnerships

T5013 partnership

Year end

Year-end documents

Front desk

Walk-in intake

What Forms Can Do

Built for how firms really collect information

Questions that adapt

Show or hide questions based on earlier answers, with AND / OR rules. Rules can also use the client type, filing type, tax year, the client's services and your custom fields.

Repeating groups

Let the client add a set of questions again and again, for each dependant, rental property or employee, without you guessing how many to allow.

Uploads go to documents

Files a client uploads in a form are checked and saved straight into that client's documents, so slips and statements never sit in an email.

Answers update the client

Link a question to a client field such as address, phone, email, date of birth or your own custom fields. Staff see a before-and-after and approve every change.

Send to many at once

Send one form to up to 2,000 clients filtered by type, service or group. Each person gets their own private link, and last year's answers can be carried forward.

Portal and website

Signed-in clients fill forms inside the client portal. Public forms can go on your own website, allowed only on the sites you list, with your firm's branding.

Reminders and send back

Automatic reminders chase anyone who has not finished. If an answer is wrong, send the form back with a note and the client corrects it.

Tied to the work

Attach a form to a client, a filing, a filing step or a walk-in. Send it from the filing step itself, and the answers sit right next to the work.

Secure by design

Email verification codes, forced on any form with a sensitive field. Sensitive answers are masked for roles that should not see them. Every response keeps an audit record, and public forms have bot protection.

FAQ

Custom Forms, answered

What are Custom Forms in MyCPACRM?

A form designer built into MyCPACRM. You build intake forms, tax organizers and checklists, send them to clients by email, the client portal or your website, and the answers and uploads come back into the client's record instead of your inbox.

Do I have to build every form from scratch?

No. There are 12 ready-made templates, including personal and business onboarding, a T1 organizer, a US 1040 organizer, corporate T2 year end, GST/HST period, payroll new employee, T3 trust, T5013 partnership, year-end documents and walk-in intake. Using one copies it into your library to edit as your own.

Does a form change my client records automatically?

Never on its own. When a question is linked to a client field, staff see the value on file next to the answer from the form and choose to apply it. Blank answers are never treated as a change, and a submission never creates a client by itself.

Can clients fill a form on my website or in the portal?

Yes. Clients who use the client portal fill forms there while signed in. Public forms can be embedded on your firm's website, and only on the websites you list for that form. Public submissions arrive in the Forms inbox, flagged when the email matches an existing client, for your team to link.

How is sensitive information protected?

Any question can be marked sensitive, such as a SIN. A form with a sensitive field always requires a verification code sent to the recipient's email. Sensitive answers are masked for staff roles without permission to see them, never included in emails, and every response keeps an audit record.

Can I send the same form every year?

Yes. A form can be sent to the same client again, for example your yearly organizer, and last year's answers can be carried forward so clients only update what changed.

Does Forms cost extra?

No. Custom Forms is included in every MyCPACRM plan, with no per-form or per-response fees.

Stop retyping what clients send you.

See a form go from template to client record in a quick walkthrough.